Amazon’s Customer Service team is in direct contact with our customers, ensuring that all their queries are handled effectively. Your ability to quickly respond and put in place effective solutions with our internal and external partners will help our customers get a great experience every time.
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Customer Service Associate
Based in one of our corporate offices, you’ll be the first point of contact for our customers’ queries. Assisted by innovative tools, you’ll prevent and solve their issues via phone, chat, mobile chat, email, and Alexa.
Here at Amazon, we’re focused on providing a seamless, fair and equitable hiring process for our candidates. From application to job offer and your first day on the job, find out more about what happens in each step of your journey to working at Amazon.