Work From Home Customer Service and Technical Support Jobs at Amazon
Deliver Amazon's world-class customer service and technical support while working from home.
What Are the Benefits of Work From Home Customer Service and Technical Support Jobs?
With remote customer service and technical support jobs at Amazon, you'll make a real difference for customers every day—whether you're helping shoppers resolve issues with their orders, supporting drivers with deliveries, or troubleshooting technical issues with Amazon devices. And you'll enjoy all the benefits of working at Amazon, from the comfort of your home.
We'll provide
- Internet allowance
- Meal allowance of ₹1,100/month
- Desktop computer, microphone, and headset delivered to you
Plus, you'll receive the same Amazon benefits on-site workers receive
- Night shift premium pay
- Medical insurance
- Retail discounts through our Amazon Extras program
You'll need to provide
- A dedicated, quiet, and distraction-free office space with a desk and chair where you can focus on supporting customers
- A reliable broadband connection (minimum 100 Mbps download speed and 20 Mbps upload speed using a hardwired ethernet connection — no WiFi)
What Types of Remote Customer Service Jobs Are Available at Amazon?
Amazon offers the opportunity to deliver world-class customer service in a variety of ways.
General Customer Service
Help customers with queries about online shopping, identity verification, account security, purchase order support, and more.
Driver Support
Help customers, drivers, and delivery partners with shipping and delivery queries.
Amazon Business Support
Answer and resolve Amazon Business customer questions and requests.
Customer Support on Social Media
Help customers with Amazon queries across social media channels.
Technical Support Customer Service
Help customers troubleshoot Amazon's digital devices and services—including Kindle, Prime Video, and Alexa. This role requires knowledge of technical issues. Learn more.
Get a Glimpse of What Remote Customer Service and Technical Support Jobs Are Like
Hear from some of our work-from-home customer service reps about working from home.
